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For Seniors & Older Adults

Laundry Help You Can Count On

A few months ago, we got a call from a woman in Riccarton. Her mother, who lives alone in a small unit near Hagley Park, had been struggling with laundry for months. She could still manage most of her daily routine, but the physical effort of carrying heavy baskets, bending down to load the machine, hanging clothes on the line, and folding everything afterwards had become too much. Her daughter lived across town and could only visit on weekends. By the time she got there, the laundry had piled up. Sound familiar?

This is a story we hear regularly at Pick Up Laundry. For many older adults in Christchurch, laundry is one of the first household tasks that becomes genuinely difficult. It is physically demanding, time-consuming, and for those with arthritis, back pain, reduced mobility, or recovering from surgery, it can even be unsafe. That is exactly why we created our elderly laundry service.

Whether you live independently, in a retirement village, or with family members who are stretched for time, our service gives you one less thing to worry about. We treat every garment and linen item as if it were our own, using gentle detergents and careful handling.

Our service is also a great option for family members and caregivers who want to support their loved ones but may not always have the time to manage their laundry. Let us take care of it so you can focus on spending quality time together instead.

We service all areas across Christchurch with friendly, contactless pickup and delivery. Simply give us a call on 027 269 0154 or place your order online to get started.

Why Laundry Becomes Harder as We Get Older

Laundry might seem straightforward, but when you break it down into individual steps, the physical demands add up quickly. For a senior living on their own, a typical laundry day involves:

  • Sorting clothes and carrying them to the washing machine
  • Bending down to load and unload the machine
  • Lifting wet, heavy clothing into a basket
  • Hanging items on a clothesline or carrying them to a dryer
  • Standing for long periods while folding and ironing
  • Putting everything away in wardrobes and drawers

For someone with limited mobility, joint pain, balance issues, or recovering from a hip or knee replacement, these tasks can cause real discomfort or even risk a fall. Many seniors push through it because they do not want to ask for help, or because they do not know help is available. Our service exists to fill that gap.

How We Help

Benefits of Our Elderly Laundry Service

Door-to-Door Service

We come directly to your home to collect and return your laundry. No driving to the laundromat or carrying heavy loads. We bring the service to you.

Gentle & Caring

We understand that some fabrics and garments need extra care. We handle your clothes gently, using quality detergents that are kind to sensitive skin.

48-Hour Turnaround

Your laundry is washed, dried, folded, and returned within 48 hours. A fast, reliable schedule you can depend on week after week.

Contactless Pickup

For your comfort and safety, we offer a fully contactless service. Simply leave your bag at the door and we'll take care of the rest.

Affordable Rates

Our pricing is straightforward with no hidden fees. We offer budget-friendly rates so you can enjoy regular laundry support without breaking the bank.

No Contracts

Use our service whenever you need it. There are no lock-in contracts or ongoing commitments. Order weekly, fortnightly, or whenever it suits you.

What Our Elderly Laundry Service Includes

When you use Pick Up Laundry's elderly service, we take care of the entire process from start to finish. You do not need to sort anything, carry anything, or leave your home. Here is exactly what happens:

We collect your laundry from your door. Simply bag up your dirty clothes, sheets, towels, or whatever needs washing, and leave it by the front door. We will pick it up at the arranged time. If you prefer, we can also collect from inside your home.

We wash, dry, and fold everything. Your laundry is sorted, washed with quality detergents, tumble dried (or air dried if you prefer), and neatly folded. We handle delicates with extra care and always follow garment care labels.

We deliver it back within 48 hours. Your clean, fresh laundry is returned to your door, folded and ready to put away. No heavy lifting, no standing at the machine, no stress.

Ironing is available too. If you need shirts, trousers, or other items ironed, we offer a professional ironing service as well. Just let us know when you place your order.

Who Is This For?

Our Elderly Laundry Service Is Perfect For

Seniors Living Independently

Stay independent longer without the physical strain of managing laundry on your own.

Retirement Village Residents

We can pick up and deliver directly to your unit, making laundry day completely effortless.

Seniors Recovering from Illness or Surgery

Take one thing off your plate while you focus on rest and recovery.

Family Members & Caregivers

Support your loved one without the extra workload. We handle the laundry so you can spend time together.

Those with Mobility Challenges

No more bending, lifting, or standing. We take care of every step from pickup to delivery.

Aged Care Support Workers

Refer your clients to us and free up time in their care plans for other important activities.

A Real Example: How It Helped One Christchurch Family

Remember the family from Riccarton we mentioned earlier? After the daughter contacted us, we arranged a regular weekly pickup for her mother. Every Tuesday morning, she leaves a bag of laundry by the front door. We collect it, wash and fold everything, and return it on Wednesday afternoon. The whole process takes less than a minute of her time.

Her daughter told us that the service has made a genuine difference. Her mother is no longer exhausting herself with laundry, and when the daughter visits on weekends, they can spend time together instead of catching up on chores. That is exactly the outcome we aim for.

Simple Process

How It Works

1

Call or Order Online

Give us a call on 027 269 0154 or place your order through our website.

2

We Pick Up

Leave your laundry bag at the door. We'll collect it at the arranged time.

3

We Wash & Fold

Your clothes are professionally washed, dried, and neatly folded with care.

4

We Deliver

Fresh, clean laundry returned to your door within 48 hours.

Contactless and Safe

We know that health and safety are particularly important for older adults. That is why we offer a fully contactless service. You do not need to answer the door or be home when we arrive. Simply leave your laundry bag in the agreed spot, and we will take care of everything. When we return your clean laundry, we leave it at your door and send you a message to let you know it is there.

If you do prefer face-to-face interaction, that is perfectly fine too. We are happy to chat and make sure everything is to your satisfaction. Our team is friendly, reliable, and respectful of your home and your privacy.

Sensitive Skin and Special Requirements

Many of our elderly customers have sensitive skin or allergies. If you need us to use a specific detergent, avoid fabric softener, or treat certain garments differently, just let us know. We are always happy to accommodate special requests. We use quality, gentle detergents as standard, but we can adjust our process to suit your needs.

Our primary drying method is tumble drying, which works well for most items. However, if you prefer air drying for delicate garments or personal preference, let us know in advance and we will make it happen.

What If I Only Need Laundry Help Temporarily?

Absolutely, that is fine. There are no contracts and no minimum commitment. Some of our customers use us for a few weeks while recovering from surgery or an illness, and then manage on their own once they are feeling better. Others use us regularly as an ongoing part of their routine. Either way, you are in complete control. You only order when you need to.

Pricing

Simple, Affordable Pricing

Small Load

5kg or less - $45

10kg or less - $65

Medium Load

15kg or less - $95

20kg or less - $130

Large Load

25kg or less - $160

30kg or less - $185

We have an additional $15 fee for blankets or other large items, as they count as one full load of laundry. For most elderly customers, a weekly 5kg or 10kg load covers a full week of clothing and towels comfortably.

For Family Members and Caregivers

If you are reading this because you are looking for ways to support an elderly parent, grandparent, or someone you care for, our service can make a real difference. Laundry is one of those tasks that quietly takes up time and energy, both for the person doing it and for the family members who step in to help.

By arranging a regular pickup, you can take laundry off the list entirely. That means more time for meaningful visits, fewer worries about whether the washing is getting done, and peace of mind knowing your loved one has clean clothes and fresh linen every week.

You can place the order on behalf of your family member, and we will handle everything directly with them. Many of our customers were set up this way by a son, daughter, or caregiver who wanted to make life a little easier.

Service Areas

Areas We Service in Christchurch

We cover all suburbs and surrounding areas across Christchurch, including but not limited to:

  • Addington
  • Avonhead
  • Burnside
  • Cashmere
  • Fendalton
  • Halswell
  • Hornby
  • Ilam
  • Linwood
  • Merivale
  • Papanui
  • Riccarton
  • Shirley
  • Spreydon
  • St Albans
  • Sumner
  • Sydenham
  • Woolston

If your suburb is not listed, do not worry. Give us a call on 027 269 0154 and we will confirm whether we can service your area. In most cases, the answer is yes.

Common Questions

Frequently Asked Questions

Do I need to sort my laundry before you collect it?

No. Simply put everything into a bag and leave it for us. We take care of sorting, separating colours, checking pockets, and following care labels.

Can you wash bedding and sheets?

Yes. We wash sheets, pillowcases, duvet covers, towels, and blankets. There is an additional $15 fee for blankets or large items as they count as a full load.

What if I have sensitive skin?

Let us know and we can use hypoallergenic or fragrance-free detergents. We are always happy to accommodate special requirements.

Can my daughter or son order on my behalf?

Absolutely. Many of our elderly customers were set up by a family member. They place the first order and we handle everything directly with the person whose laundry we are collecting.

Do I have to be home when you collect?

No. You can leave your laundry bag in an agreed spot, such as your front porch or doorstep, and we will collect and return it without needing to disturb you.

Is there a contract or minimum commitment?

No contracts at all. Order when you need us. Weekly, fortnightly, once a month, or just a one-off. It is entirely up to you.

How quickly do I get my laundry back?

We return your clean, folded laundry within 48 hours of collection.

Let Us Take Care of Your Laundry

You or your loved one deserve clean, fresh clothes without the physical effort. Get in touch today and let us make laundry day easy.

Order Online Call 027 269 0154